Sprint has launched its M2M
Command Center, a secure Web portal to allow enterprises to control thousands
of wireless devices used in industries such as health care, transportation and energy management.
Health care will be the primary industry using Command Center, as
health agencies will be able to track wireless devices that medical
use to manage chronic health conditions at home, according to Wayne
Ward, vice president of the Sprint Emerging Solutions Group.
wireless devices in home health kits to manage chronic conditions such
as asthma, congestive heart failure, diabetes, hypertension and
obesity, Ward wrote
in an email to eWEEK.
Introduced on June 21, Command Center can also track people diagnosed with Alzheimer’s or dementia. It will also help
people manage devices for fitness and weight management, Ward said.
“Patients will benefit from the Sprint Command Center because they will
have more access to easy-to-use wireless home health care devices,”
Ward said. “Plus health care companies will be able to activate and
manage connected devices quickly, getting them into the patient’s
In addition to managing patients at home, Command Center will help businesses control billing, manage services and develop M2M (Machine-to-Machine)
applications. M2M allows multiple devices to communicate and transmit data.
Command Center’s Business Rule Engine allows users to view detailed usage records and set billing triggers for
devices based on usage.
In addition to applications in health care, utility companies could use Command Center to manage utility
meters. Workers who remotely manage multiple digital signs may also use the portal.
Command Center can control remote sensors in any device supporting Sprint’s wireless technology, including various
“Coupled with Sprint’s proven experience in M2M solutions management, Sprint
Command Center helps drive enhanced innovation in functions that depend on reliable, fast
communication, including energy management, transportation, telematics, mobile
health care, mobile security and digital signage,” Ward said.
Businesses access the Command Center portal using a direct API
access. Companies will retain flexibility on the
types of wireless devices the platform will manage. Devices can be
added, removed, suspended or unsuspended. In addition a “shoulder-tap”
feature lets users awaken a powered-down device.
Users access the portal through a secure VPN and static IP
addresses. Devices don’t require separate chargers, according to Sprint.
A remote control interface provides access to key management tasks.
Users can preschedule wireless devices to operate at specific times of
day or at a certain location, as well handle specific tasks, such as
a patient’s blood sugar.
Mobile application developers will be able to customize Command Center to manage their wireless devices
using integrated kits and modules.
Meanwhile, Command Center’s reporting feature allows users to assess how well the devices have performed each task.
Ecotality, a clean electric transportation and storage technologies company, has already adopted
an early version of Command Center to remotely power its electric charging stations in 18 cities.
“We are able to leverage the Sprint Command Center to manage the
growing number of electric charging stations—including remote
activation and upgrades, plus the ability to collect data wirelessly
for billing, security and other services,” Jonathan Read, CEO of
said in a statement.